Free fitting tool, spring bars and postage for orders over £20

Warranty

Warranty Information

Your Darlena strap carries a 12-month warranty, from the date of purchase, under the terms and conditions outlined below:

A strap, or item, will be replaced if found to be defective in material or general quality under normal use.

The warranty does not cover:

  • Damage resulting from neglect, misuse, accidental damage, or general wear and tear.
  • Any strap or item not purchased from an official Darlena retail partner.

We are only able to guarantee items purchased through our website or that of our official retail partners. If you have purchased an item through one of our retailer partners, please contact the store/website from where it was originally purchased. Furthermore, in order to substantiate our warranty we will need proof of original purchase including a receipt.

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